We take quality very seriously. We fully understand that purchasing something you like and then discovering that it is not made to the standard you had expected is a very frustrating experience. Habitat Chic only collaborates with those international manufacturers that can guarantee high quality to the smallest level of detail.
Our low prices are a reflection of our business model: we connect you directly to the designers and manufacturers so that you don’t have to pay for unnecessary intermediaries. Our prices will never be low because of compromises on quality.
We understand that buying furniture is a big decision. If for any reason you are not entirely satisfied with your purchase, you may return any item in its original condition for refund within 7 days from delivery. Our customer service team will assist you to make the return process easy and convenient.
Because our furniture is made to order, it can take a little longer to arrive than a high street buy. It is a small trade-off but we believe the quality of the design, the beautiful build and the attractive price are well worth the wait.
Generally the manufacturing process takes 4 to 5 week. You can check the status of your order at any time; simply sign in and go to ‘My orders’. To ensure that your furniture is delivered to you timely and in perfect conditions, Habitat Chic only collaborates with some of the most established logistics partners.
If you are in a rush and cannot wait for your item to be made, we invite you to check our Ready for you section of the catalogue where you will find all the products which are available for immediate shipping to your address.
Security of your personal data is of paramount importance to us. Habitat Chic ensures you that your personal data is always treated with the highest confidentiality.
To ensure that your transaction is executed smoothly and safely, all payments are processed through leading third-party financial technology companies such as PayPal and First Data. PayPal and First Data do not require you to have an active account with them and they will be able to securely process your payment with any credit card.
If you have a preference for an alternative payment method, please contact us at your convenience and we will be happy to assist!
We want you to have a fantastic experience with Habitat Chic. We invite you to contact us for any further customization that you would like to make to any product in our catalogue and we’ll do all we can to make your wish come true. If you are not totally satisfied or you want to ask a question or receive further information on us or any of our products, please contact us any time at your convenience. We look forward to hearing from you!